Welcome to Teak-Out (https://teak-out.com). These Terms of Service (“Terms”) govern the relationship between Teak-Out and our clients. By placing an order with us, you agree to the following terms:
Orders & Quotes
- All orders are based on a written quote provided by Teak-Out.
- Quotes will outline the product details, pricing, and estimated production and shipping timelines.
Design Services
- If the client requires us to create drawings or design renderings, a $500 design deposit is required.
- This deposit will be credited toward the order if the client proceeds with the purchase.
- Designs are free of charge with a confirmed purchase.
Minimum Order
- The minimum order quantity is one (1) 20-foot shipping container fully packed with furniture.
Deposits & Payments
- To begin production, a 50% deposit is required.
- The remaining balance must be paid in full before shipping.
- Payments must be made by the agreed-upon method stated in the invoice.
Production Timeline
- Average production time for a 20-foot container: approximately 6 weeks.
- Average production time for a 40-foot container: approximately 8–10 weeks.
- Production times are estimates and may vary depending on order complexity and supply conditions.
Progress Updates
- Teak-Out will provide weekly photo updates to show the progress of your order.
Changes & Modifications
- Changes to designs after construction has begun will be at the client’s expense.
- Additional costs and time extensions may apply depending on the modifications requested.
Shipping & Delivery
- All shipping costs are the client’s responsibility, including:
- Local transportation to port
- Packing charges
- Ocean freight charges
- These must be paid in full before shipping.
- Upon arrival at the destination port, the client is responsible for:
- Customs clearance
- Local import duties and taxes
- Local delivery to final destination
Liability
- Teak-Out ensures all goods are carefully inspected and packed before shipment.
- Once the order has been handed over to the shipping carrier, liability for loss or damage transfers to the client.
- Clients are encouraged to arrange insurance coverage for their shipment.
Governing Law
These Terms are governed by the laws of Indonesia, where production and export operations are based.
Contact Us
If you have any questions regarding these Terms, please contact us:
Teak-Out
Email: enquiry@teak-out.com